Help Center
Answers to the most common questions.
You compare available shippers for your route and weight, pick the one you want, and the carrier collects the package from the seller and delivers it to your door.
Signing up is free. You only pay shipping fees at booking time. No monthly subscription for customers.
If your package is past its estimated delivery date, file a dispute from the shipment page. Our team responds within 48 hours.
Yes. Resoizi covers Africa to rest-of-world, world to Africa, and intra-African shipping. Just pick origin and destination in the comparator.
Pick a partnered forwarder in a foreign city (Paris, NYC, Guangzhou). You receive a unique mailing address. Use it when shopping online; the forwarder receives your package and ships it to Africa.
Yes. We encrypt sensitive data. You can download all your data from your profile (GDPR Article 20) or permanently delete your account at any time.
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